Question 1

Can I start for free?

Accepted Answer

Yes. The Free plan is designed to help new users experience Cicely before committing to a paid plan.

Question 2

Can I upgrade or downgrade anytime?

Accepted Answer

Yes. Both upgrades and downgrades take effect immediately with prorated billing. If you cancel your subscription, it remains active until the end of your current billing cycle.

Question 3

How does the weekly usage limit work?

Accepted Answer

Each plan comes with a weekly usage limit that resets every seven days. You can use your full allowance each week without worrying about monthly rollover or accumulation.

Question 4

How much can I use on each plan?

Accepted Answer

The Free plan gives you enough to try Cicely on basic tasks. Pro offers a generous weekly limit that comfortably covers everyday office workflows. Max provides a near-unlimited allowance for heavy, back-to-back usage throughout the week.

Question 5

What is included in Pro?

Accepted Answer

Pro expands weekly usage limits, unlocks more powerful models, and supports more demanding multi-workbook workflows.

Question 6

Who should choose Max?

Accepted Answer

Max is built for professionals who spend most of their day in Excel and spreadsheets: accountants, financial analysts, operations managers, and anyone with heavy data workloads.

Question 7

Do paid plans include a trial?

Accepted Answer

The Pro plan includes a two-week free trial so you can validate the workflow before paying.

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